Put it on last
After perfume, cream and hairspray.
Jewellery care & repair
Good care takes a minute.
Here's what your jewellery needs, depending on the material – and what we do if something breaks after all.
For all jewellery
Take it off
For showering, swimming, sport, the sauna and sleeping.
Store separately
Dry, in its pouch, so nothing gets scratched.
Care by material
Silver, anti-tarnish
Silver cuffs and rings
Wipe it now and then with the silver polishing cloth. This removes fingerprints and light tarnish.
Silver, rhodium-plated
Necklaces, chain bracelets, Lou Bracelet, Parker, Billie, Cross
Wipe with a soft, dry cloth.
No silver polish and no silver dip – it damages the surface.
18K Gold-Plated
All gold models
Clean only with a soft, dry cloth.
No silver polishing cloth, no polish, no silver dip. Gold wears with friction.
Natural stone
Lou Lava, Lou Lapis, Billie (onyx)
Wipe dry.
No water, no cleaning products, no perfume. Lava stone is porous and absorbs liquid.
Has your silver tarnished?
That's normal. Silver reacts with air, moisture and skin, even when you're not wearing it. Polish cuffs and rings with the silver polishing cloth. For rhodium-plated chains, a soft cloth is usually enough. If the shine doesn't come back, message us.
Adjust your cuff once
Gently bend your cuff to your size once, then leave it. Bending it open and closed again and again weakens the silver. To put it on, slide it sideways over the narrowest part of your wrist.
Goes with
For cuffs and rings in 925 silver. Removes fingerprints and light tarnish, used dry, no chemicals.
- Use dry, rub gently
- Don't wash it, or the impregnation will be lost
- Not for gold-plated jewellery
Repair service
Even with good care, a piece can show signs of wear or break after some years. We repair it through a professional goldsmith.
- Bracelet repair25 €
- Ring polishing18 €
- Stone polishing or repair20 €
- Re-platingfrom €80
Get in touch
Email us at support@cuffcph.de with your order number and a photo.
Assessment
We'll tell you whether and how your piece can be repaired, and where to send it.
Repair
The goldsmith repairs it, then we send it back to you.
You can also have your piece repaired by a gold- or silversmith near you. For defects in materials or workmanship within 2 years, the statutory warranty applies – more about this in the FAQ.