Returns and Exchanges

We understand that sometimes it's necessary to return or exchange items. Therefore, we offer a 30-day return policy from the date of receiving your order.

Notify Exchange or Return

Please notify your exchange or return via email to support@cuffcph.com. We will then send you a return label that you can easily print and attach to your package.

Please note that personalized jewelry with engraving is excluded from exchange and return, as it is a custom-made product.

Return Costs

Your return label for an exchange is 100% free. The costs for the return are borne by you as the customer.

However, please note that as a young brand, we are currently unable to offer free returns. We appreciate your understanding.

Packaging and Shipping

Please package the items carefully to avoid damage or loss during transport. It is best to use the original packaging or comparable packaging materials.

Refund

Once we have received and inspected the return, we will promptly process the refund. Please note that we deduct a return fee. Refunds are usually processed within 5-7 working days of receiving the return.